Tuesday,
June 10, 2003
After
more than nine years of Designing Professional Company
Web Sites, many of our customers have asked us to provide
a comprehensive list of "Best Practices" relating
to what information should be published on their Intranet
web sites. In addition, customers have heard the words
"Portals", "Extranet" and "Intranet"
and are often confused as to what they mean and how they
inter-relate to each other.
A
Company Intranet is usually located on a companies'
internal network and is not accessible to the Public
Internet, Channel Partners or Customers. An Intranet
normally contains a variety of "Employee Eye's
Only" information. For a Best Practices Intranet
Sitemap go to www.mirnaet.com/intranet.
The
payoffs for an Intranet can be considerable. Take these
two company experiences for example. According Intranet
Journal, at Cisco Systems, all employees submit their
personal business expenses via the intranet - which
has not only saved the company millions, but also reduced
the waiting time for reimbursement. Cisco's METRO expense
reporting application has reduced the cost of processing
expense reports (compared to the traditional paper system)
from US$50.69 in 1996 to $1.90 in 1999 - a whopping
96% reduction. Total METRO savings in 1999 totaled US$77
million. At the same time, the time required for processing
each expense report dropped from an average of 21 days
to only 4 days.
Intranet Journal goes on to say, Xerox has 3,800 technicians
worldwide, who regularly submit best practice maintenance
and repair tips to a centralized, browser-accessible
database called Eureka. Eureka contains over 30,000
logged tips, accessed by 20,000+ field customer service
professionals, resulting in savings of more than $10
million
A
recent META Group study found that more than 85% of
Global 2000 companies have implemented or are developing
intranets - and small and medium-size businesses (SMBs)
are following suit. Modalis Research found that 70%
of all SMBs, including government agencies & non-profits,
believe that having an intranet is important.
A
medium sized company with 150 employees and an over-head
rate of $60,000 per year per employee could easily gain
1% in employee cost-savings by implementing a comprehensive
Intranet and that would generate $90,000 per year in
savings. More than enough to pay for an Intranet development
and yield an impressive ROI.
Let us help you with your Intranet strategy by calling
me at 408-364-1980 x 102, by email at jeff@miranet.com
or visit us at www.miranet.com.
Best Regards,
Jeff
McCartney
Phone (408) 364-1980 ext. 102
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